If we are unable to see you in your home, we may offer a Telehealth consultation that still provides quality afterhours health care via video link


Dial-A-Doctor provide Telehealth services via video link for those patients unable to receive a home visit consultation.

Some symptoms are no longer appropriate for a home visit. If you have COVID-19, displaying COVID-19 like or flu like symptoms, you may be offered a telehealth consultation. Dial-A-Doctor has dedicated GP’s to assist you and your family receive afterhours healthcare in the comfort of your own home via video consultation. Our telehealth service is fully bulk billed for eligible patients and we are able to provide prescriptions and medical certificates where required.

How Telehealth Works



Use our Eligibility checker below to see if you are able to have a Telehealth consultation


Book your appointment

Download App / call our Contact Center to book your Telehealth appointment


Wait in the comfort of your own home

Wait for the doctor to contact you via phone call to let you know they are ready to start your appointment


Waiting Room

For your video consultation, you will join our virtual waiting room ready for your appointment to begin



Your consultation will begin and all notes will be sent to your regular GP


To ensure continuity of care, Telehealth services are only available to those patients that have an ongoing relationship with the attending doctor. This means you must have had a face to face appointment with your doctor in the preceding 12 months of the Telehealth appointment.

As a Medical Deputising Service, Dial-A-Doctor does not have ongoing relationships with our patients, and therefore, we have stricter eligibility on who we are able to offer Telehealth appointments to.

Am I eligible?

Dial-A-Doctor is able to provide Telehealth services for patients that are:

Under 12 months old

COVID-19 Positive

Have symptoms that require urgent assessment in the unsociable afterhours period [between 11pm – 7am].

© Dial-A-Doctor Australia 2021. All Rights Reserved.